For restaurants

AI Front Desk for Restaurants

When your host is seating a party and the phone rings again, the guest still gets an answer. Maya picks up in your restaurant's name, finds an open table, answers from your menu and house policies, texts the booking link, and leaves notes for the server.

Book a demo Hear a sample call
Works with
  • OpenTable
  • Resy
  • Tock
Sample call Ready Fennimore Kitchen · restaurant
Press play to hear Maya take the call.
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Sample call. Fennimore Kitchen and its guests are made up.

What Maya does

Your host answers first. Maya covers the rest.

Maya isn't a replacement for your host. She picks up when nobody is free, and tells your team about every call.

Answers every call

Tonight's callsExample
  • 5:42 PMTable for two at 6:30?Your host
  • 7:20 PMCan we bring our own cake?Maya
  • 8:30 PMPrivate room for 20?Maya
  • 11:10 PMAre you open Christmas Eve?Maya

When the host is seating a party or you're closed, Maya picks up in your restaurant's name. Day or night.

Books tables, texts the link

Friday, tables for 6Example
  • Open
  • Booked
  • R. Chen, party of 6Link texted by Maya
  • Booked online

Maya finds an open time and texts the guest your booking link.

Speaks your guests' language

Guest¿Tienen mesa para cuatro esta noche?Do you have a table for four tonight?
MayaSí, a las 7:45 o a las 8:30. ¿Cuál prefiere?Yes, at 7:45 or 8:30. Which do you prefer?
EnglishFrançaisEspañolItaliano+ more

She answers in the caller's language and switches when they do.

Passes allergies to your team

Notes for the teamExample
  • Sesame allergyParty of 4, Saturday 7:00 PMFor the server
  • 14 guests, private roomRetirement dinner, Nov 14Call back
  • Birthday, own cake$3 a person, with candlesShared

Maya answers from your menu, never promises a dish is safe, and notes allergies and large parties for your team.

Calls back and confirms

Calls Maya madeExample
  • Hung up at 6:48 PMCalled back at 6:50Link texted
  • Party of 12, tomorrowConfirmation callConfirmed
  • Party of 8, tomorrowConfirmation callCancelled

Maya calls back guests who hung up, and confirms large parties the day before.

Fills cancellations

  1. CancellationParty of 4 at 7:30 tonight
  2. Maya calls D. OkaforFirst on the waitlist
  3. Table takenBooking link texted

When a table opens up, Maya calls the next guest on your waitlist.

Answers hours and parking

  • Are you open Christmas Eve?4 PM to 9 PM, last seating 8:30
  • Is there parking nearby?A Green P lot next door
  • Is the patio open?Until October 31, weather permitting

Hours, holiday hours, parking and patio, straight from what you publish.

The basics

What to know

Maya works from what your restaurant publishes.

Only your facts
Your menu, hours and policies. If she doesn't know, she says so and leaves a note.
Bookings stay put
They stay in OpenTable, Resy or Tock. Maya texts your booking link.
You keep your number
Calls nobody picks up forward to Maya.
A note after every call
Who called, what they asked and what happens next.
Live in about a day
We load your menu and hours with you, and you call her yourself first.
Questions

What restaurants ask us first

Still have one? Talk to us

Does Maya replace our host?

No. Your host keeps answering the phone. Maya picks up the calls they can't get to.

Which reservation systems does she work with?

OpenTable, Resy and Tock. Bookings stay in your system, and Maya texts the guest your booking link.

Will she say a dish is allergy-safe?

No. She answers only from what your menu publishes, and passes every allergy to your server and kitchen.

What does it cost?

Setup is free, with no long contract. You'll get a price for your restaurant on a short demo call.

See Maya with your restaurant's menu

A short walkthrough with your own hours, policies and reservation system.

Book a demo Hear the sample call