Your 24/7 Front Desk for restaurants, clinics, hotels and activity businesses

Maya answers your phone when your team can't: mid-rush, mid-appointment, mid check-in, or after close. She picks up in your business's name, helps callers book, and leaves your team a note about every call.

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Or paste your website and hear Maya answer as your business.

Sample call Ready Fennimore Kitchen · restaurant
Press play to hear a booking call.
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Who it's for

Pick your industry

Maya learns your business and answers the way your team would. Start with the one that looks like yours.

A busy restaurant dining room under hanging pendant lights

Restaurants

Tables, large parties, the dinner rush

 A clinic treatment room with the chair ready for a patient

Clinics

Appointments, recalls, any language

 A hotel courtyard with rooms stacked above the front of the building

Hotels

Rooms, requests, the front desk

 An escape room set lit in orange

Activities and experiences

Escape rooms, tours, rentals, charters
What Maya does

Your team answers first. Maya covers the rest.

She is a fallback for your front desk, not a replacement. She picks up when nobody is free, and tells your team about every call.

Restaurants

Every caller gets a table, even in the rush

  • Answers every callWhen the host is seating a party or you're closed, Maya picks up in your restaurant's name. Day or night.
  • Books tables, texts the linkShe finds an open time and texts the guest your booking link.
  • Passes allergies to your teamShe answers from your menu, never promises a dish is safe, and notes allergies and large parties for the server.
See Restaurants
Clinics

Patients get an answer while your desk is with a patient

  • Books, moves and cancels appointmentsMaya finds the next opening in your schedule and books it. A cancelled slot goes straight back on the schedule.
  • Speaks your patients' languagePatients talk in the language they're comfortable in, and Maya answers in it. No hold, no interpreter.
  • Calls patients to book their check-upsAnnual physicals, follow-ups, any recall your doctors set. Maya calls each patient on your list and books the visit.
See Clinics
Hotels

Every guest is answered, even mid check-in

  • Quotes your rooms and ratesShe quotes the rooms and rates you publish, then texts the guest your booking link.
  • Passes requests to the front deskEarly check-in and special requests go to your staff with a summary. She never promises them.
  • Answers in the guest's languageShe answers in the guest's language and switches when they do.
See Hotels
Activities and experiences

Groups get answers while your guides are with guests

  • Answers from what you publishPlayer counts, age rules, prices and policies for each room, tour or rental.
  • Helps callers bookShe helps them find a game tonight and sends them straight to your booking page.
  • A summary after every callParties, team events and anything else that needs a person land with your team to follow up.
See Escape Rooms
How it works

What happens when you can't pick up

  1. Calls ring your phones first

    You keep your number, and your team answers the way they do now.

  2. Maya answers when nobody can

    When nobody picks up, or you're closed, the caller reaches Maya instead of voicemail.

  3. Your team gets a note

    Who called, what they asked and what happens next, after every call.

Works alongside the booking and reservation tools you already use.

See all integrations
From the founder

Why we built Outset

We didn't build Outset to replace anyone. When someone on your team can pick up, a person is still the best answer a caller can get. Outset is customer service for the moments nobody can: your host is seating a party, your desk is with a patient, your guides are out with a group, or the doors are closed for the night. Today those callers hear voicemail, and most of them won't wait for a call back. They try the next place on the list. With Maya they get a real answer and help booking, and your team gets the full story. A call to your business should almost never end in voicemail.
Harshil ShahHarshil ShahFounder, Outset · Toronto, Canada
3 in 4guests would book somewhere else if they couldn't get through. ROLLER, 2026
24/7nights, weekends and holidays
Questions

What owners ask first

Still have one? Talk to us

Does Maya replace my staff?

No. Your staff keep answering the phone the way they do now. Maya only picks up the calls they can't get to, when they're busy with customers or you're closed, so those callers get help instead of a voicemail. Anything that needs a person comes to you with a note.

Who answers the phone?

An AI voice we call Maya, answering in your business's name and in the caller's language. You can give yours any name you like.

Will she make something up?

No. She answers only from the prices, hours, menus and policies you publish. If she doesn't know, she says so and leaves your team a note.

What do you work with?

Maya works alongside your booking system, so bookings stay in it. That includes OpenTable, Resy and Tock for restaurants, and FareHarbor, Peek, Xola, Resova, Bookeo and ROLLER for activities. For a clinic, tell us which EMR you run and we'll confirm it on a short call. See the full list

How long does setup take, and what does it cost?

About a day. We load your business with you, and you call Maya yourself before she takes a real call. Setup is free and there's no long contract. The price depends on your call volume and locations, and you'll get one on a short demo call. See plans

See Maya in action

Book a quick walkthrough with your own hours and policies, or hear the sample call first.

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